1.Need to make a return?
If you're not satisfied with your order in any way, our team will gladly help to make things right. Please see below for more information on our return policy.
2.How long is the return window?
We will accept returns within 30 days of delivery.
*Please note that we don't accept returns after the 30 day timeframe. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
A Few Things to Note:
All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached.
Our products comes with a removable hygiene liner to ensure your safety. Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. Please try on your swim items over your underwear without removing the hygiene liner.
For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue.
Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us.
Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded.
3 piece sets cannot be refunded or exchanged individually.
3.Easy Return to our Warehouse
We provide USPS return labels for your return shipping. Please pack all items you are returning and print the return label and stick it on your return package.
Please note the return label is only valid for 21 days after the approval of our Customer Care Team.
